steph@nie said:
Yes, but you can avoid voiding anything if the customer just signs the coupon docket and allows you to resell the item to them. That way you don't have the stock and they have a receipt until they come back weeks later with the original receipt in hand, asking for a refund.
Point. But like you said, they are likely to get all "No, I'm not signing that" on you and all stroppy, at which point Void Previous is the only saviour.
On registers, I don't mind customers so much. Except for those ones that stand there and sigh because the floor people take so long to come down and then say to you, "oh I know it's not your fault dear".
At our store they probably have a cause to complain about because none of our floor people really give a shit! Hence are slow. (With good reason, it's a hole. Not just the store, but the suburb and its clientele!). Though even register staff get huffy after a while when we go "Would you mind if I served the next person while we're waiting?" - No, go ahead - and we serve about 6 people in the time it takes them to back. Meanwhile the customer stands there and you can see the progression of mood in their faces.
Oh and those ones that come up with 40 million things and want price checks on all of them before they decide...
That's were I go "I'm sorry, I cannot do price checks on the register. The nearest price check points are over yonder in Shoes and one just near the cosmetics counter". Though luckily, when I'm on regs, I have a supervisor logon number so if I'm trapped into doing their stupid price check for clearly marked clearance stock I can void-total without the damn key and wasting rostered supervisor's time.
hangers that you really can't be bothered taking out, and then after you're done folding them so that they will fit in bags, they say.. "I don't want the hangers thankyou".
Groan! Though I like it when people have lots and lots and lots of clothes, that they either come up with all the coathangers off, or help you take them off. Life is a lot easier and faster for both of us! But then you get the people who do that 'sigh' thing you mention, and watch us painstakingly fight with that stupid batman pyjama set little Clancy needs for his birthday, while they stand there arms crossed, continually scanning the Amex wondering why it's not working...
waterfowl said:
...people who dump their rubbish...
Rubbish is endemic too. Especially when mothers leave pooey nappies in the bins of the vacant registers. That was a nice surprise... But also when they spot your teeny little bin, hand you tissues and stuff and go "Ooh, is that your bin can you put it in for me?". Eww no.
go swans said:
lol i agree... i found freakin fresh cream in with the flour once
Guess what I found last Sunday. A kid peeing in front of the XBox machine near Sound Bar/Layby. And who had to mop it up because there were no floor staff to speak of?
I win.