sipsip said:
Apparently...one good way to make mangled credit cards work is to put sticky tape over the scanning area...works like wonders
modelzsuck said:
Yeah you can also rub it on plastic bags or in hair spray.
Something I've picked up is actually wrapping the card in the plastic bag. Not so thick that it's the size of 2 matchbox cars, but like, so that you just have one layer of the plastic between the magnetic strip and the scanny bit of the EFTPOS machine. This also works for those really anorexically thin HSBC and NAB cards, that NEVER scan up for some reason. This technique is probably mroe for the slide-the-card-along machines, not the dunk ones, but that could work too.....
steph@nie said:
I work at refunds, and customers shouldn't be allowed to buy something when it's not on sale and come back a few weeks (or in some cases, more than a year later) and return it and then buy it back and taking the difference.
Oh the joy of refunds. That is endemic at our Target store. It's even better when they have the receipt but it's so old and faded you can't even see the stuff you need to take a record for.
Perhaps some rules for Refunds. Already said or not, I don't know:
- If you bring in 14 bags of crap to return, all on 27 different dockets, don't be surprised when I have to do every 27 different transaction differently, and can't necessarily give you a lump sum of cash/refund voucher/etc. Also please don't get schmitty when it takes me forever to match up the codes of the stuff to the 27 different dockets. Yes, it would have been easier had you sorted it all out before came, and not given me two big bin liners through which to sift. If you're organised berfore hand, then little Junior isn't crying of painful boredom in his pram when we joyfully stand there for 10 minutes sorting it out.
- Telling us that Larissa/Jane/Katie has to be at netball/basketball/lacrosse in 10 minutes will not help speed the process of the refund up, nor will a request like 'can you be a bit quick?'. In fact that is more likely to make us go slower. Especially if you are likely to bring lots of crap on 27 different dockets.
- Please do not whinge about our refunds procedure and roll your eyes like a child at how 'long it takes'. If you have one lousy thing and have presented all the right receipts, yes, it will take up to and including 1.5 minutes of your important and busy schedule (see Larissa et al above), and the fact that you yell constantly to Junior "be patient, please!" makes us think that you should listen to yourself.
- When you don't have your docket, and we say that all we can offer is an Exchange Only Coupon/Store Credit Voucher for the item at its CURRENT SCAN PRICE, do not complain that the $54.99 you paid for your dinnerset will only be returned for $12.86, because CURRENTly it is on special for $12.86. You had to lose your docket, didn't you. We don't care if you come here all the time to buy stuff, either. We don't care also if you paid $1,000,000 for it originally. You will get an Exchange Only coupon for $12.86, valid at any Target store. Good day.
- I don't care WHY you're returning it, just give me the damn thing to start processing the refund, ie, don't hold it until the story is over. Don't give me the retelling of the Gettysburg Address. Don't give me "it was unsuitable for purpose", for that is just the meaningless, all-purpose face-saving excuse. You don't NEED to save face, for we don't care. We only ask questions when the toy is irretrievably bashed in or the towel has obviously been torn to shreds by Fluffy. ONLY THEN will we need something stronger than 'unsuitable for purpose'.
- If you want to be served, can you at least approach the counter and not hover three metres away, where there is a stand of stuff at which you could be looking? If we're busy on soemthing else 'Excuse me' is still valid as a means to get our attention, but grunts, groans, mmphs, Jesus Christs, puffs of air and other subtleties are sort of rude and don't really guage on the radar. Please do not get moody when it has been 5 minutes and you still have your odd 3 metre comfort zone as well.
That is all.
Also, I can't understand this. Customer comes in with a few of those Woolies/Coles bags, yet when asked "Would you like a plastic bag for this or I'll just put it in the WOolies bag?", but STILL WANTS the plastic bag... Are we missing the point of these bags? Also the "Oh yes I better take one. I have the meat in this bag.". Yes, because your slippers will be contaminated by the meat that is down the BOTTOM of the bag, itself wrapped in its share of plastic bags.
[/rant]
