Rules for Customers (1 Viewer)

[Nashie]

*As a customer, you are dealing with us, the retailer, if you are an old person with far too much time on your hands do not, i repeat do not try to deal with the wholesalers direct, if they do not reply to you within a day do not panic and refuse to buy a product they manufacture from them and demand we find the exact same thing from a different supplier. When you finally get over it, and you have confirmed it is the right product with another store and we have with the supplier, don't demand a brochure to confirm it visually. And before you ask, no, you cannot go to the fatory and watch it being made or sit in the truck with it as it is transported....

*If you are a little shit/feral/white trash dickhead hanging around in a 5grand lounge suite and I have kicked you out every day for the last week and the last time I told you not to bother coming back, don't bother coming back... it will result in you being escorted out of the store for security to deal with, while having customers abuse you for your bad behaviour, and then when you swear under your breath at the staff member who is walking you out... he will chase you throughout the plaza, with every member of plaza security... you will not escape and you will be threatened with banning from the plaza and a the police getting involved.

Bloody school holidays and retired people....

 

[jamiedumas]

I feel the need to rant again

At the movies...

M= Me
SC= Sucky Customer

M; No you cannot bring hot food into the cinema
SC; Why not
M; Well, basically because not many people clean up after themselves and Im left to pull your dinner of the seats plus it is a condition of entry.
SC; Well im not like other people
M; Maybe so but its the rules
SC; Come on, you serious
M; Yes
SC; Please
M; No
M; You have 20 mins before your movie starts
SC; But I want to go in now
M; You cannot
SC; Why not
M; Because like I already explained to you it is a condition of entry and unfortuantly I cannot let you through. Company policy
SC; But Im taking it home.
M; Sir you just told me it was your dinner
SC; Did I, I dont think i did.
M; Yes you did.
M; Look Sir, You cant come through until youve eaten that ok, now can you step aside to let others through please.
SC; No I want to go through now
M; Sir like I already explained to you you cant go through on account of the Hot Food.
SC; But its not hot.
M; Sir you have got to be kidding, Its from "insert name here" fast food restaurant now step aside or I will be calling security to have you removed.

 

[Excalibur_]

I dont hate them...

Majority of the people are the sweetest people... it's just that I work in Boganville and you do get some retards around there...

It was like last night, our store closes at 10pm.. and at 9:59pm, there was one asian man who was the last person in the store.. so my supervisor gets on the PA and announces that the store's closing/now closed, so please make your way to the registers, bla bla blah..

So I serve the man, bleep all his stuff thru... then ask him for FlyBuys... and he was looking around in his wallet, shaking his head from side to side, so I take it that he doesn't have FlyBuys... then he immediately gives me a $20 note... I hit the buttons to give him change, and I already had $1.20 worth of change in my hand... and THEN he gives me his FlyBuys AND a Coles Staff Discount Card... and I'm like, "ummmm I think it's too late..." and gives him his change as I wanted to close off already... he looks at his change and goes...

Him: I have the card!
Me: It's too late, I've put your purchases through the system already... I've even got your change out before you presented your cards
Him: *imagine a short asian baldy of around 50yrs old* C'MON MAN!

Then my supervisor butt in to resolve the issue [ie. it's the asian man's responsibility to present his cards, discount card in particular, before he gives his money] cos he wanted to get out asap too.. then the asian man started yelling and finally got escorted out by the security guard lololool returd...

Had this customer once...decided to want to come in after we closed (by around 5 minutes). Got pissed off and turned on the hydrants outside of our store (we only have one small after-hours exit - we're located in a shopping centre).

We then proceeded to stay inside the store for another 20 minutes or so.

Interesting night. lol

 

[Katie123]

With the fly buys tell them to call the number and tell flybuys that they had forgotten their card at the time of purchase. Thats what i told my customers when i worked at myer

 

[CieL]

With the fly buys tell them to call the number and tell flybuys that they had forgotten their card at the time of purchase. Thats what i told my customers when i worked at myer

lol wth.. they can just bring their dockets back in at a later time/date and we can put it back into the system..

But the guy was chucking a fit more about his discount card. Just because he didnt get his 10c off or some crap.

 

[mattyg87]

ohh **** the amount of hot food complaints at my work (hoyts). It's a joke. They beg and plead i just point out the sign next to them, then they try to make me change the rules to let them eat it nobody else.

 

[jamiedumas]

Haha, thats funny MattyG

Had my wierdest one yet the other day.

Working box and this healthy looking middle aged man comes up to me and asks for a ticket to movie x. He wants Seniors rate. I ask him for his card cause he looks no more than 54-55, normally i dont bother if they look old enough, just give it to them anyway. Well this guy left it at home. I informed him that he couldnt get the ticket at the senior price and checked with my manager who also agreed. He began to make a song and dance saying that he was old enough but didnt have anything to proove his age. I asked him if he had a drivers license to which he replied he took the train. To make him shut up I gave him a concession in the hope he would go away yet he still persisted at me trying to save another $3 and get seniors rate.

This is the part that shocked me most!- He then started undressing in my line to show me how "hed had everything operated on" he pulled off his clothes and showed me this big zipper job from his recent bypass surgury. I left to call security when he started to remove his pants. When I came back hed taken his ticket and gone. Maybe he got the message.

Out of three years in cinema this guy takes the cake.

 

[CieL]

I asked him if he had a drivers license to which he replied he took the train.

Since he's so cheap, I would of expected him to buy a pensioners/concession ticket for the train...... in which he would need ID to prove his age if he was ever questioned by the transit officers

 

[Apocalypsse]

oH dear god & I wanna get into security...

 

[CieL]

oH dear god & I wanna get into security...

The security guard at my place has the bludgiest job..... he just stands or sits around talking on his phone or to regular customers..... then when he "patrols" around the aisles, he goes grocery shopping as well....

 

[*Minka*]

I hate the person who invented flybys - the single most annoying thing in the world.

 

[CieL]

FlyBuys doesn't really bother me... until I'm like scanning, scanning, then they suddenly reach their hand in front of my scanner to beep their FBs themselves.. fuck! don't do it!

 

[scarybunny]

You stormed out of my store because we sell smoothies for FIFTEEN CENTS more than the store at Town Hall?

The price of drinks does vary between stores, because it costs much less to rent a little kiosk in Merrylands than it does to rent a huge store like ours (with an office and a toilet and a walk-in freezer and room for frolicking) in the middle of the CBD. The town hall boost is a little box.

You've got your hair all done and your powersuit on and you're trying to exude wealth, but you get the shits because of 15 cents?

 

[Nashie]

If I, being the floor manager, help out a new sales person with your sale, and the whole thing is fucked up, DO NOT... i repeat DO NOT call me incompetent, then call me incompetent in front of my boss.. my boss who knows I know what I am doing. I apologise for not calling you back, I am sorry I did not return your phone call, that is the one thing I did not do, I am sorry. (customer then told me they did not want to see me and I could not serve her)

(this is just the start)
When somethings go wrong with your goods, on a Saturday, I am the man you need to see, I am the boss on a Saturday and when your hysterical phone calls comes through I will not waste my breath trying to help, I will foward messages on to my boss on his day off. When I call you to let you know that he will call you back, do not abuse me and say "how dare you call here" etc and hang up on me

When you call after closing time and tell me that boss is there, when he is not... believe me. I generally know these sort of things. Do not abuse me more and threaten to have the media at my work the next day... I have tried to help you have refused my help and thus you have one person you can deal with who is more senior to me.. my fanchisee.

I am hoping you don't try to be cute na tell my boss he should fire me, I know that is not going to happen.


Amazingly this is one customer who is just not nice to deal with, my ears are still ringing from you yelling down the phone at me.
(By the by, yes this just customer has been fucked around but we moved heavan and earth to help her and all we get is more screaming... we would have responded much better to you being calm, patient and reasonable....


end this portion of the rant

 

[babikakez]

From today:
If you want a Red Bull, don't pick up a Mother, then pay for it, then say "oh I'll just go back and change it. There's a whole 30c difference there, and besides, it screws up our systems.
If you've been shopping elsewhere (particularly Coles) KEEP YOUR DAMN RECIEPTS. Its not my fault you dont want to be carrying 5 receipts or whatever the incompetent maniac said, I still need those receipts regardless.
Don't tell me there's no trolleys/you need new trolleyboys/when are the trolleys coming/I had to wait half an hour for a trolley. Just get one from the carpark- not that hard.
We close at 5.00 on saturdays, 6.00 on weekdays. Its saturday- we're not staying open until 6.
There. All Done

 

[vulgarfraction]

Don't slap/throw a handful of silver coins down on the belt or bench. Apart from being incredibly rude, it takes it ages to try pick them up with short fingernails. Especially you, old Asian men.

Even if you're the canteen lady at school serving me. Even if you're the mother of a good friend.

 

[Gavvvvvin]

For nightfill:

I dont know if Febreeze will remove the mysterious stain in your favorite pair of trousers that you have just described to me. I also dont know what each of the other 7000 or so products in the store do. Fuck off.

If your going to ask for something, at least do it in English. I have better things to do than play guessing games and point at various products around the store like an idiot hoping thats what your after.

If there is no stock left of a particular product on a shelf, that is how it will remain. Sifting through palettes of shit out back for a 50 cent packet of screws is the least of my concerns.

Contrary to popular belief, there isnt some magical storeroom out back that contains every conceivable product on the face of the planet. If I say we dont stock something, I mean it.

Your little shit kids crying because he cant find the packets of of chips with the tazos in them? Tough luck. I'm not helping. Don't then take this as your cue to start opening my boxes and rummaging through them.


For pizza delivery:

Dont glare at me because I cant find your change quick enough because your too much of a stooge to turn your porch light on.

No, you cant have a discount because you've magically produced a discount coupon at the last minute. What part of "you must inform the operator of any discount coupons when placing order" don't you fucking understand?

You will not pay for a $26 order with your church change.

The badge says "does not carry more than $20 worth of change" for a reason, dickhead. Dont try and pay for a $15 order with a $100 note.


From KFC:

Yes, its REAL chicken!

 

[tommykins]

Greater Union [Work experience] -


- Don't fucking leave all the popcorn on the ground, it shits me to no end having to come in and do what's supposed to be a 5-10 minute job, and end up having to clean for 20 minutes.

- Please, make out once or twice, not throughout the whole fucking movie, it's annoying and revolting. You need a dark palce to make out? Go to the park at night, oh wait, YOU PREPUBESCENT KIDS AREN'T ALLOWED OUT THAT LATE.

- Please, when I rip your ticket, don't tell me your life story, I've told you where to go, don't tell about how you got sued for sexual harassment at the work place, because for all I know, you're porbably visually sexually harassing me right now.

- Don't complani that the cinema is "too hot' when you walk up to me with a fucking woolen jumper on. Hey grandma, TAKE IT OFF RETARD. I even went through the trouble of telling my superviser and he told her to calm down as the air condition is controlled in melbourne (obvious bs).

- Don't look at me lik i'm some lowie just because Im' not in school, hey look! My uniform is different from them, I must be either new/work experience. But then again, I don't blame you for mistaking me, I just hate it when you point it out.

- Young hopeless youth, I will tell you the cinema you're in, just in a very quiet voice, so your brain can at least do some exercise figuring out where north is. Or more so, which is left and right.



On top of the fact I wasn't getting paid, it was the worse job ever. STANDING there for 7-8 hrs straight with only a half hour break. I wouldn't even do it if I got paid to.

 

[wuddie]

what's wrong with you people? chucking a skits over your job? quit it if you don't like the way you're treated.

you're getting paid to do all the stuff you've listed there. if you don't think you've been paid enough, quit the bloody job then.

customers are always right. if you have the balls to tell the customer off, then do it and don't post your whining shit up here.

far out you spoilt f's.

 

[Gavvvvvin]

Whats your occupation? Queuing up at Centrelink?