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WA has done this, but only for people who are "Approved Managers" under the Liquor Control Act. So it's only a few (usually under 5) people in each store. It's a pretty expensive process to become an approved manager now... You have to do your RSA and Course in Liquor Licensing ($310), get a...

Doing rosters is easy once you do it a few times :-)

Phoenix was the Invoice/Systems restructure to SSO/SSA This integrated comms project is Evolution Gotta love non-descriptive project names ;-)

Maybe Lantern or Recharge is coming??? :D

No. Originally when the EDR program was launched, operators were required to ask customers who didn't already have an EDR if they would like one. This was stopped some time ago, basically because customers were getting annoyed at being asked every time they shopped.

IIRC, he worked at Boronia Park Metro

This is why Tjeerd Jegen (newly appointed Director of Supermarkets and Petrol) and Elizabeth Ryley (newly appointed GM of Marketing for Supermarkets) are currently conducting a review of our advertising a research agencies.

Julie Coates - Director of Big W :-)

I am still here, and so is ekul444 :-) We miss townie though! Sounds dodgy. I wouldn't have done it.

Key Value Item

Haha I better get mine ;-) edit: just checked and I got them... someone doesn't like you ekul :P ...Speak to Store Manager

Gap scan cigarettes, negative SOH, complete Express Alert Nomination chart, review register results, review days grids (and allocate registers to operators), confirm with SSO/SSA that EFT is balanced, ensure trolley bay is clean and filled, ensure baskets are available, verify the managers board...

I think this is more likely to be the opinion of a particular group of managers, rather than company policy. I can understand that it doesn't make sense to make someone who is under 18 a supervisor at a store where they would be required to do work in the liquor store, or cannot sell cigarettes...

I have been with the company for 6 years and 3 months. Coles used the term first. The store manager (or duty manager) should be the first person who is called for a Priority One. The reasoning behind this is that the store/duty manager has 'ownership' of customer service in the store at the...

It was probably changed back ;-) Edit: it could have been because of the public holiday yesterday... although I didn't think that it was public holiday in QLD, which is where NPO is...

Luckily I have rarely encountered resistance from other staff during my time with Woolworths, but this is what I would do: - Have a quiet (ie. where nobody can overhear you) word to the staff member and let them know that the action they took was inappropriate. Tell them that you are more than...

Take a look at Ziggy's latest blog on the AllYours site. It has several pictures and a video walkthrough of the pilot Project Recharge store. It will be interesting to see how meat departments handle becoming a service department though ;-)

Not true. Invoice is deceivingly hard - especially if there are problems. Same goes for being a CSM (or should I say CSTM now?)

Are you referring to the silver key, or the black key? When SCO was launched, the silver key was supposed to be kept in the main safe apart from when it was being used. Does anybody know if this has changed? Sidenote - I remember when SCO was launched, and the note dispensed needed to be...

There is no plan to reduce the reliance on PA calls. All external calls still need to be broadcast over the PA (eg. Store Manager, Service 91) before transferring the call to the appropriate extension. Yes, the increased number of handsets will be very good, given that some large stores have...