Search results

Haha ok, so the only name/photo that should be static its the store managers. The Duty Manager and Duty CSM should change (possibly several time a day) depending on which managers are on shift.

Not really new, but check your managers board... "Customer Service Manager on Duty"

Yep CSTM or Duty CSM (i.e. whoever is running service) will get a wireless handset (extension 122)

There are still 6 wireless handsets... Store Manager, CSTM, ASM, Duty Manager, LLTM and Online Manager :-)

Ours are still sitting in our invoice office waiting for the installer to come back... From memory: The "Invoice 1" phone (extension 101) is a Cisco UC IP Phone 7961G with a 7915 Expansion Module All other handsets are Cisco UC IP Phone IP Phone 6921 Wireless handsets are Cisco UC Wireless IP...

The Half Year Profit Results presentation was today. Here are some key points from Tjeerd's section. If anyone has any questions about it, let me know and I will try and answer them :-) The supermarket division is performing well, with sales up 5.9% and EBIT up 6.3%. 25 new stores were...

If you force log off an active user who is mid-transaction, nothing will happen until the transaction is complete. Once the transaction is complete, and the receipt is printed, it will boot the user off and go back to the logon screen. On the old POS, you could force log off mid transaction...

Yep, it will be good. Store manager got a CoreComm this week :-) I was told the project had been put on hold by someone that works on a regional/national level, but since then I'm guessing they've pushed through some 'critical' stores. It will be interesting to see if they have changed their...

Will be good to have you back :-) The best change will be our store goes live for Project Evolution on 3/3/2012 :D Bad news is, I'm not working that day haha

The last I heard, the project was on hold...

It might not be an EBA thing, but all this kinda stuff is covered by some IR instrument... The 10 minimum standards of employment (National Employment Standards) are outlined in the Fair Work Act 2009. One of the entitlements relates to public holidays: At Woolworths, my understanding is...

I could be wrong, but I though salaried staff were employed under common law contracts, and are covered by the general industry award, and not the EBA?

Merry Christmas Woolworthians! Enjoy your day off ;-)

0700-1830... fun times

Ahh that makes sense :-) Still some things have to be dumped no matter what - fresh products, baby food, vitamins etc

Very odd that your store doesn't use "Damaged Item/Sale" for something that isn't going back on display. When you process items through "Return Item/Sale" it adds them to the current SOH count, whereas Damaged does not. I'm also surprised that your store doesn't just follow the standard...

Do you work at Town Hall? :jaw drops: !!!!

Correct - anything above the floor limits will decline, and manual EFTPOS procedure would need to be followed (imprinter machine, calling GFS for auth number etc) At some points AMEX and Diners were not working at all for me though - not sure what that was about. Massive pain, as my store is in...

The maximum amount that will be approved when EFT is offline, without needing an auth number: $200 debit, $90 mastercard/visa, $400 diners, $150 amex, $0 Woolworths Giftcards/Woolworths issued credit cards. Refund limits are different to floor limits. Refund limits need to be increased for...

I loved how the CoreComm said "floor limits have been increased" but didn't say what the increases were... Also fantastic how it came through like 4 hours after the outage began. We also had issues with the "Spend $100 and Save $10" voucher that was in our states major newspaper. The offer...