The Woolworths Thread (5 Viewers)

[the way to go]

my store has the new machines *i think* we still have 3 that are card only (its been about 3 weeks now) so not much better... but im looking forward to SCO10!
is it rolling out everywhere at the same time, or by region (if so, whos up first?)

i think at my store no one knows how to use the phones, the night assistant mode is ALWAYS on, think i might read the training now...

 

[britto89]

my store has the new machines *i think* we still have 3 that are card only (its been about 3 weeks now) so not much better... but im looking forward to SCO10!
is it rolling out everywhere at the same time, or by region (if so, whos up first?)

i think at my store no one knows how to use the phones, the night assistant mode is ALWAYS on, think i might read the training now...

Looked up the release notes. Its getting rolled out over a few days couple of regions per day

 

[T 360]

Looked up the release notes. Its getting rolled out over a few days couple of regions per day

Any idea about region 1? when exactly?

 

[the way to go]

region 7?
I'm far too excited!
our store finally started wearing their SCO polo shirts this week too

 

[BSammy]

we got SCO upgrade today

it's different, i didn't interact with it much but it doesn't seem too different, just different layout, buttons etc.

as long as i can do that same stuff, does it matter how it looks?


also noticed a friend of mine at work is using my trick of always having my register password be 000X because on self serve the only password needed is the X, no 000 needed.

\was it matthew who first worked that out? it was someone who played around with barcodes i know that much.

 

[T 360]

With Region 1 getting the update tomorrow,is there anything special to be done on the SCO Machines tonight?

 

[nanakid12]

Lulz. The other night the office lady forgot to put Night Mode on the phone before she left at 5pm (the only phone it rings on in systems). Went out to lock up with the duty manager at 9:30pm and see "6 MISSED CALLS" on the phone... woops.

Has anyone got one of those Everyday Money Reloadable Prepaid Mastercards? I saw an ad for it on Allyours today and noticed that staff can get the card totally fee-free. (no initial card fee, local and international atm fees, foreign transaction fees, monthly/topup fees etc.)
I'm travelling overseas mid-year and this seems like a pretty good deal - if I use my bank mastercard debit card I get charged heaps of foreign fees. Woolies would charge me nothing. Seems pretty good yeah?

WHAT?! I got it when they first introduced it, and I usually use it for iTunes, so I don't have the money to buy a $20 card, I can just chuck $10 on the card and buy a couple of tunes. Yes, it would be a great thing to get if they are doing fee-free. You can top it up in store, or with BPay (although this takes a few days to go through I think).

I still have to pay fees

we got SCO upgrade today

We... we... *tears form*... we still don't have SCO. :'-(

 

[powlmao]

You shouldn't pay fees on the card

 

[the way to go]

region 7 not updated yet

I don't understand why there needs to be a huge window telling you might mode is on and blocking the caller id, that annoys me the most (apart from tomatos being categorised under vegetables)

 

[john-91]

region 7 not updated yet

I don't understand why there needs to be a huge window telling you might mode is on and blocking the caller id, that annoys me the most (apart from tomatos being categorised under vegetables)

+1

 

[iMatthew]

The new SCO is lovely to use. So much nicer (the feeling). It's totes like Coles now.
Apparently there was an issue with the machines accepting cash but it not registering on the screen.

Also, notice it does the funky process switch when you go into POS and back out to SCO? Needs to just stay on top like the old way (unless that caused issued with something).

 

[the way to go]

our machines on SCO9 (i assume thats what its called) had that problem too, but usually noticed when you pressed the "cash" button

funky process switch? like going into windows 98 mode?
hopefully it'll stop people trying to use the pos screen, I've always hated it when people try to press buttons and scan things when im not finished with it. grr.

 

[townie]

Oh hai there

 

[bensneddon]

Oh hai there

 

[the way to go]

apparantly nobody else in my store knew about SCO10 apart from me and the few people I told haha
woolworths thread ftw!

 

[iMatthew]

One thing I noticed was that SCO now reboots a whole lot faster which is good. The boot process is much nicer too, the whole "Retalix Self Checkout Software" screen.

 

[the way to go]

no customer price enquiry though!
I don't think that was a good decision...

 

[BSammy]

they took that away last update anyway.

do we really want to customers to look like they're scanning something and not having it be charged?

 

[T 360]

they took that away last update anyway.

do we really want to customers to look like they're scanning something and not having it be charged?

But the amount of void transactions I have to do because the customer was "Checking the price".

 

[BSammy]

Is it really that many? I don't get much of that. Or they ask me about the price, then i go to the POS to do it.