cause they barely take out any checkouts when they put self serve in... self serve does not take many customers away from normal checkouts. for example on saturday right before GF we had all 12 big registers open, a queue at self serve and 3 express open... they still need staff!
The Woolworths Thread (4 Viewers)
- Thread starter townie
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cause they barely take out any checkouts when they put self serve in... self serve does not take many customers away from normal checkouts. for example on saturday right before GF we had all 12 big registers open, a queue at self serve and 3 express open... they still need staff!
ay0_x
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so self serve increases customers?! :S
no, but putting self serve in doesn't miraculously mean that no cashiers are needed...
ay0_x
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oh right... yeah... ok i see your point now. oops.
About 16 is what they want you to aim for. Our store average is around 12-13, lol. Supervisors probably have higher rates because we can do quantities and generally only serve on express. The last time I checked my scan rate it was about 20 but I always had a high scan rate to begin with
The biggest myth is that stores will lose jobs because of self-serve. People that propagate these ideas fail to acknowledge that supermarkets are always hiring, even through a recession Woolworths was creating jobs. On average we are losing staff faster than we can replace them (especially in rural/remote). (EDIT: I should clarify, not because they were fired/made redundant, but because they are moving on to other careers/finishing uni/having babies/etc).
My last shift at my crap store todaaaaay =D Start at 11 to 8 as an operator gayyy.
I saw this report yesterday with just my name on it. It was a 'Time and Attendance Report' it looked like this
..................................................Total.......Regular.... OT.5
Emp. Name.............Number........Hr/$$.......Hr/$$......Hr/$$
SOMMERS, HARRY J ******.......35.00......35.00.......0.00
Does anyone know what this would be for? It was on the service desk?
I saw this report yesterday with just my name on it. It was a 'Time and Attendance Report' it looked like this
..................................................Total.......Regular.... OT.5
Emp. Name.............Number........Hr/$$.......Hr/$$......Hr/$$
SOMMERS, HARRY J ******.......35.00......35.00.......0.00
Does anyone know what this would be for? It was on the service desk?
Last edited:
lordtopcat
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Speaiking of Produce...When I first started on check outs I couldn't tell the difference between a cabbage and a lettuce lmao...It's funny because now I'm produce 2IC
babikakez
<3
You just have to redo it until you get them all right. Some supervisors will just tell you the answers, others will give lousy hints, others will make you find it in produce yourself.
jgibson0011
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Sorry, didn't realise that you haven't started yet. Don't worry - you'll find that you learn this stuff as you go along.No clue, haven't even started yet
SS-champion
Member
ekull44... at our store the Go Live day of WowPos SCO was the day that we started using the new software. i.e. it was installed that morning at 5am. But the regional champ was there the day before to start organising it.
SS-champion
Member
Self Serve definitely doesn't reduce staff levels. It may mean that there are less people on express (eg. 1 on self serve and 1 at service desk/smoke shop) or more on bulk. Woolworths is always hiring especially now ready for christmas etc.
The main benefit of self serve is to reduce that huge express line when it's busy and this does work if the customers know how to use it!
jgibson0011
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Does anyone here know if having a parent working for, and owning shares of the competition (i.e. Wesfarmers) is a conflict of interest? I asked during training last year but they said it should be OK.
Also, used self-serve this morning. It's much better being able to select 'new bag' without having to wait for the green light. Anyone notice that the voice seems quieter and less annoying?
Also, used self-serve this morning. It's much better being able to select 'new bag' without having to wait for the green light. Anyone notice that the voice seems quieter and less annoying?
Haha, well I hope you can now.
Thanks so much for clearing that up SS-champion...
babikakez
<3
You will be okay. I used to work with someone who's husband was a manager at Coles, she never had an issue.
ManicAggression
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I'm preparing for my interview. Rehersing answers for these questions:
Tell me a bit about yourself? - 50 words.
why do you want the job a woolworths? - 40 wordsish.
Why are you suitable for the job? - 35 words
what are your weaknesses? - 40 words.
tell me about your school and your performance at school? - 60 words? - too much?
what's your career objective? 25 words.
Anyone know from past interview experience at woolies, what questions I haven't prepared for? and what are they?
Tell me a bit about yourself? - 50 words.
why do you want the job a woolworths? - 40 wordsish.
Why are you suitable for the job? - 35 words
what are your weaknesses? - 40 words.
tell me about your school and your performance at school? - 60 words? - too much?
what's your career objective? 25 words.
Anyone know from past interview experience at woolies, what questions I haven't prepared for? and what are they?
whatashotbyseve
It all counts
You are seriously overstating the difficulty of interviews. If you act normal, they will hire you, or find a suitable job for you. Simple as that.
iMatthew
Woolworthian
Lmao indeed. I find it best to not prepare for interviews, because when the question comes up, you think "oh shit, did i have an answer planned for this one? what is it, what is it? shit shit".
Just answer it as they come, don't plan. Think of a question to ask at the end, I find that always helps.
I turned up to both my interviews in casual coths (even white shoes. (my black school shoes broke that day)) and I got the job, so don't worry.
Just answer it as they come, don't plan. Think of a question to ask at the end, I find that always helps.
I turned up to both my interviews in casual coths (even white shoes. (my black school shoes broke that day)) and I got the job, so don't worry.
SS-champion
Member
The new bag button is good and they have improved the removal of bags but the new voice is slow and too quiet and when an error comes up on the screen all it says is wait for assistance and you have no idea what the actual problem is and usually there is no problem at all the sco just confuses itself I think.