How does it work in your store??
I thought most store did the same because In my store the General manager can ask people work anywhere, as BM's can ask the GM to get staff in their department
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The Woolworths Thread (6 Viewers)
- Thread starter townie
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I thought most store did the same because In my store the General manager can ask people work anywhere, as BM's can ask the GM to get staff in their department
Jolyon
Member
Well we have our Store Manager, then an Assistant Store Manager, then we have our department managers (Customer Service Manager, Produce Manager, Liquor Manager, Bakery Manager etc.) THe Department managers mostly look after their own departments while the Store Managers look after the operations of the whole store.
Maybe because I owrk at Big W. But really isn't that similar to mine, where any manager can ask the GM to get workers from other departments?
iMatthew
Woolworthian
Well that's why. I was thinking, i've never heard of "general manager" and "business admin manager" in Woolworths supermarkets. Our store's main managers consist of Store Manager, Store Services Manager and then the department managers. We did have an STM but not for the past year..
Supervisor/self serve/operator
Supervisor/self serve/operator
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At Big W we have
The General Manager, The Assistant General Manager, The Admin Manager and Business Managers (Business managers manage a certain department i.e. Home)
Odd, i can get on my Ipod but not my computer
I'm a cashier/supervisor but I'm still learning the in's and outs of supervision.
On a different note, how was everyone's night of Origin? WOO GO QLD!!!!
win dat shit.
Mine consisted of standing around awkwardly for an hour as the store went quiet a bit before close so we had almost no customers. Twas quite fun.
Though a couple of customers I had were really not happy for some reason.
Me: How ya going today?
Customer: *throws stuff on belt* Yep!
....
....
Me: do you have an everyday rewa-
Customer: No, no no I don't have any of that, no cashout, no nothing.
Me: okay.
*transaction processing... approved*
Me: Thank you, have a good afternoon.
Customer: Yep
Another one, you know how the belts get a bit dirty after a while, and it kinda looks like its wet, but its actually just dry marks on the belt?
I scanned a customers paper and put it back in one of these wet-looking dirty patches, and the customer threw the money at me and said "Don't put it in the fucken wet!! JESUS!!" and just stormed out.
Thats about the rudest I've had, probably nothing compared to some people. What about you guys? I haven't really got that rude of customers I love all of mine.
:S Working fine for me.
On a different note, how was everyone's night of Origin? WOO GO QLD!!!!
win dat shit.Mine consisted of standing around awkwardly for an hour as the store went quiet a bit before close so we had almost no customers. Twas quite fun.
Though a couple of customers I had were really not happy for some reason.
Me: How ya going today?
Customer: *throws stuff on belt* Yep!
....
....
Me: do you have an everyday rewa-
Customer: No, no no I don't have any of that, no cashout, no nothing.
Me: okay.
*transaction processing... approved*
Me: Thank you, have a good afternoon.
Customer: Yep
Another one, you know how the belts get a bit dirty after a while, and it kinda looks like its wet, but its actually just dry marks on the belt?
I scanned a customers paper and put it back in one of these wet-looking dirty patches, and the customer threw the money at me and said "Don't put it in the fucken wet!! JESUS!!" and just stormed out.
Thats about the rudest I've had, probably nothing compared to some people. What about you guys? I haven't really got that rude of customers
I love all of mine.I fixed my site issue.I'm a cashier/supervisor but I'm still learning the in's and outs of supervision.
:S Working fine for me.
On a different note, how was everyone's night of Origin? WOO GO QLD!!!!
Mine consisted of standing around awkwardly for an hour as the store went quiet a bit before close so we had almost no customers. Twas quite fun.
Though a couple of customers I had were really not happy for some reason.
Me: How ya going today?
Customer: *throws stuff on belt* Yep!
....
....
Me: do you have an everyday rewa-
Customer: No, no no I don't have any of that, no cashout, no nothing.
Me: okay.
*transaction processing... approved*
Me: Thank you, have a good afternoon.
Customer: Yep
Another one, you know how the belts get a bit dirty after a while, and it kinda looks like its wet, but its actually just dry marks on the belt?
I scanned a customers paper and put it back in one of these wet-looking dirty patches, and the customer threw the money at me and said "Don't put it in the fucken wet!! JESUS!!" and just stormed out.
Thats about the rudest I've had, probably nothing compared to some people. What about you guys? I haven't really got that rude of customers
I had a customer which kept opening bed sheets and she threw about 10 products totally 30 sheets, 20 pillow cases on the floor
iMatthew
Woolworthian
Customers generally swear at me on a shift-basis - I swear it's not me, it's the bogan area inwhich I work in haha
Let's just say, any customer that is rude to me soon understands that it doesn't just work one way
- I swear it's not me, it's the bogan area inwhich I work in hahaLet's just say, any customer that is rude to me soon understands that it doesn't just work one way
Lol, I'm never rude to mine. Well, i dont mean to be if i am... but if they completely ignore me then I seriously will just ask them every question we have to ask:
everyday reward card? thank you. cashout? okay. swipe your card. select account. pin and enter. thank you did you want your receipt? not a problem, thank you have a good day.
Also stole your idea imathew with the signature thing actually i stole the whole thing.
everyday reward card? thank you. cashout? okay. swipe your card. select account. pin and enter. thank you did you want your receipt? not a problem, thank you have a good day.
Also stole your idea imathew with the signature thing
actually i stole the whole thing.I should say that.Lol, I'm never rude to mine. Well, i dont mean to be if i am... but if they completely ignore me then I seriously will just ask them every question we have to ask:
everyday reward card? thank you. cashout? okay. swipe your card. select account. pin and enter. thank you did you want your receipt? not a problem, thank you have a good day.
Also stole your idea imathew with the signature thing
Some customers are quite mean in the shops
Yeah, its the best thing to do (that and smile) without actually doing anything wrong per the company's policies, or the law.
The post after the next post will be the one to make 800 pages!! WOO
The post after the next post will be the one to make 800 pages!! WOO
CHEAT!! DOUBLE POST!! Jks.
I haven't actually posted anything bad about the company, or it's customers, I've just recounted stories of some of the customers. I really do love my job though, I'm going to be so sad if I ever have to leave for whatever reason.
At the moment, I am planning on staying at woolworths for the foreseeable future
Jks.To be honest, I really like woolworths to. It's exciting, fast paced and never has a dull moment
I haven't actually posted anything bad about the company, or it's customers, I've just recounted stories of some of the customers. I really do love my job though, I'm going to be so sad if I ever have to leave for whatever reason.
At the moment, I am planning on staying at woolworths for the foreseeable future
Jolyon
Member
My job was fun yesterday! I supervised and it got super quiet so I had 3 people doing jobs and was discussing Europe with my smoke shop attendant. Bliss. My seriously I did all the jobs, I am a capable supervisor ha
Aww sweet as. Yeah it was dead for us to (love working when the origin's on). I just spot-checked and did pretty much the other basic stuff. Was great fun last night though.
We don't have a dedicated smokeshop attendant. Or, for that matter, not even a dedicated express operator. Supervisor serves smokes and if it gets busy, serves express. If they're stuck on express, then they just call someone to serve smokeshop. Its just not that busy at our store.
Haha yeah
is the routine at Big W similar to woolies, from what you've seen us talking about? Just mainly spot-checks and stuff?
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