townie
Premium Member
Project Phoenix
-Roll out for region 8 starts monday, national roll-out due for completion on 8 November
-Roles of office cashier, systems operator, payroll clerk and invoice clerk will dissapear to be replaced by the Store Services Officer and Store Services Assistan
-There will be ONE SSO per store, @ either grade 3 or salaried (depending on whether the store is graded for a salaried staff member in office), SSA's will be grade 2, current rates for current employees will be saved, but will not get pay increases untill the pay-rates equal.
-SSO will count as managing a department for Store Management Training (so you only need to manage 1 other dept.).
-Only 1 member of staff to be there before start of trade (except for Monday), usually an SSA, then SSO to start at 8
-pre-launch, charge off's will be provided for stores to give training to their staff.
-after the training period, the HRS and SSS will decide who the SSO will be
-SMS hours for SSO/SSA are going to be seperated out from Non-Trade SMS hours
-The training will be basic (e.g. it doesnt cover Paymas/payroll)
-Rosters will be reviewed, and there should be a strong emphasis on rostering to task, ROSTERS WILL CHANGE and it was strongly implied that if your availibilities didnt match what was required, you will not loose any hours, but they will likely be put into another department
-Current systems operators will HAVE to do some cash office stuff, and cash office staff will HAVE to do some systems.
-Each staff member will get an individual training plan
-Roll out for region 8 starts monday, national roll-out due for completion on 8 November
-Roles of office cashier, systems operator, payroll clerk and invoice clerk will dissapear to be replaced by the Store Services Officer and Store Services Assistan
-There will be ONE SSO per store, @ either grade 3 or salaried (depending on whether the store is graded for a salaried staff member in office), SSA's will be grade 2, current rates for current employees will be saved, but will not get pay increases untill the pay-rates equal.
-SSO will count as managing a department for Store Management Training (so you only need to manage 1 other dept.).
-Only 1 member of staff to be there before start of trade (except for Monday), usually an SSA, then SSO to start at 8
-pre-launch, charge off's will be provided for stores to give training to their staff.
-after the training period, the HRS and SSS will decide who the SSO will be
-SMS hours for SSO/SSA are going to be seperated out from Non-Trade SMS hours
-The training will be basic (e.g. it doesnt cover Paymas/payroll)
-Rosters will be reviewed, and there should be a strong emphasis on rostering to task, ROSTERS WILL CHANGE and it was strongly implied that if your availibilities didnt match what was required, you will not loose any hours, but they will likely be put into another department
-Current systems operators will HAVE to do some cash office stuff, and cash office staff will HAVE to do some systems.
-Each staff member will get an individual training plan