Rules for Customers (1 Viewer)

[CieL]

I hate it when the customers unload their trolley and just chuck their stuff randomly.

Like how I've packed some toiletries which were at the beginning of the 1.5m conveyer belt.. and then I find a stray shampoo bottle or rat poison within the fruit/vegies.. then I find at the end they've left the bag of flour and tub of icecream together.. and in my head I know I'll get points deducted if they were a mystery shopper.. but then I couldn't really be bothered going through 20 bags to find the correct bag to place the stray items..

I like it when I get the neat customers that do place it neatly.. I've had a few which seperate a bit of space between items, telling me that they want the next bag for those items, etc..

Also I sometimes go 'wtf' when customers want a plastic bag for a massive tank of olive oil.. they're much better off holding the handle provided because the bag will just break.. they'll also save a bag!

Talking about plastic bags..... DON'T REACH BEHIND MY FUCKING COUNTER AND GRAB MY PLASTIC BAGS.. sorry if you wanted an extra bag, but ASK goddamit.. there's a barrier between you and me for a reason! I was packing stuff between two sets of bags, and a kid just reached in to grab a bag and it had the next customer's items in it.. I gave him so much shit and told him to always ask, and never just grab stuff.. he looked so apologetic I almost got a kick out of it

 

[scarybunny]

Yeah I don't get how you could have everything really mixed up in a trolley full of groceries, since items which get packed together are in the same aisle.

 

[bvl]

for fast food at stadiums, superdome etc

1. NO we cant fucking give you a box.

2. the food shop DOESN'T sell beer. thats what the bar's for

3. not really a rule, but at sauce stations try not to squirt sauce everywhere. someone has to wipe that up

4. one that i have to reinforce. when you come during a break like half-time, dont be suprised if we have run out of food. it doesnt just magically appear, we have to cook it. and you start clamoring, i undercook it so you piss off faster.

5. this ones for events like australia day, easter show, anywhere that has a bbq. the menu says whats on the sausage roll or whatever. if its not on there, we dont put it on. so if the steak sandwich doesnt have onion next to its name, it dont ome with it, asking is just annoying. similarily, if it says it comes with lettuce and you dont want lettuce, say so before we make it. other wise you're stuck with it.

 

[jhakka]

When I say "Hey guys, I'm going to have to ask you not to sit and read in the aisle" I actually mean "You're in the way, go find a seat." I'm just being polite. Don't make me explain that.

 

[greekgun]

I dont want to hear u kid scream his lungs out about how he want a chocolate and u wont let him. Tell him to shut up. I already have enough noise to deal with (ie- phone, loud speaker, beepers cuz the fat ladies stuck between the two beepers things, some dick left the fridge door open and its beeping). Its simple, tell ur kid to shut up or i will. And this is just an observation made, i dont mean to be racist but most of these mothers who dont tell their kids to shut up are muslims.

 

[Omium]

i dont mean to be racist but most of these mothers who dont tell their kids to shut up are muslims.

I actually agree with you.

 

[MaNiElla]

I dont want to hear u kid scream his lungs out about how he want a chocolate and u wont let him. Tell him to shut up. I already have enough noise to deal with (ie- phone, loud speaker, beepers cuz the fat ladies stuck between the two beepers things, some dick left the fridge door open and its beeping). Its simple, tell ur kid to shut up or i will. And this is just an observation made, i dont mean to be racist but most of these mothers who dont tell their kids to shut up are muslims.

My observations have proved them to be greeks ^_^

 

[greekgun]

My observations have proved them to be greeks ^_^

Fair enough, each person is entitled to their own opinion.

 

[kate_is_me]

I dont want to hear u kid scream his lungs out about how he want a chocolate and u wont let him. Tell him to shut up. I already have enough noise to deal with (ie- phone, loud speaker, beepers cuz the fat ladies stuck between the two beepers things, some dick left the fridge door open and its beeping). Its simple, tell ur kid to shut up or i will. And this is just an observation made, i dont mean to be racist but most of these mothers who dont tell their kids to shut up are muslims.

Adding to that, when your kid is running around, knocking down stock, tell them to stop running!!

 

[Pilotdude]

OMG- Cant customers swipe there own card, do they have to give it to us to swipe. For now on if they put there card out for me to swipe, im going to just stare at the screen until they do it themselves.

Lol i flat out refuse to swipe people cards now, if they try to give me the card i dont stick my hand out and most people drop their cards lol as they are 'giving' it to me i just point at the eftpos terminal and say swipe it. Or you get the ones, 'thats not my job' ah it aint mine either fucktard

Lol if they dont swipe i just ignore it untill it times out, then say you need to swipe your card as its your card!

I hate the ones that say its 'savings' or just on 'credit thanks', thats nice your swiping it buddy!

 

[Raven3333]

No I can't scan your fucking lotto ticket twice (the machine dosn't let you), you lost get over it.

No i will not print off the results of for you they are on the wall if you want them write it down.

No you can't have a winning ticket back we actually need it if something goes wrong.

Porn mags are wrapped in plastic for a reason, don't open them and then leave them in the comics section.

Did you print that ID off on a inkjet printer and gladwrap it?

 

[CieL]

Lol i flat out refuse to swipe people cards now, if they try to give me the card i dont stick my hand out and most people drop their cards lol as they are 'giving' it to me i just point at the eftpos terminal and say swipe it. Or you get the ones, 'thats not my job' ah it aint mine either fucktard

Lol if they dont swipe i just ignore it untill it times out, then say you need to swipe your card as its your card!

I hate the ones that say its 'savings' or just on 'credit thanks', thats nice your swiping it buddy!

Have you ever gotten a mystery shopper?
What was your score?

 

[greekgun]

Have you ever gotten a mystery shopper?
What was your score?

Speaking of mystery shoppers, the shift manager told me that we had one more mystery shopper for the month coming in and they will come today. Im scarred. Wat happens if u do really shit?

 

[^CoSMic DoRiS^^]

Speaking of mystery shoppers, the shift manager told me that we had one more mystery shopper for the month coming in and they will come today. Im scarred. Wat happens if u do really shit?

You get taken to a re-education camp, forced to watch a coles induction video on loop for 18 hours with your eyelids taped open, and beaten to within an inch of your life with disassembled shelving and fresh produce.

Actually, I don't know. Does anyone know what really happens?

 

[Kabeio]

Wat happens if u do really shit?

Absolutely nothing happens..

 

[Born Dancer]

when mystery shoppers come in we normally get sent a report about 3 months later giving us a mark out of 100. Then our manager either gets really happy or really angry.

 

[pLuvia]

Speaking of mystery shoppers, the shift manager told me that we had one more mystery shopper for the month coming in and they will come today. Im scarred. Wat happens if u do really shit?

Who gives a shit The mystery shopper is probably one of those dickhead customers anyway

 

[greekgun]

Who gives a shit The mystery shopper is probably one of those dickhead customers anyway

Yea true that. I had her today, this is what happened. I said her total and asked if she had fb's. She said nah but she'll pay on credit. So i got the transaction ready, got out the pen and asked her to sign and then she tells me she want 50 dollars cash out. And i told her you cant get cash out on credit and then she started yelling and yelling and then she said that she was a mystery shopper and she was going to give me a bad report because i would let her get cash out. So then i called up my superviosr who also told her that u cant get cash out on credit and she just says "oh, ok then".

 

[CieL]

Speaking of mystery shoppers, the shift manager told me that we had one more mystery shopper for the month coming in and they will come today. Im scarred. Wat happens if u do really shit?

At least you get notified. We never get told when they come.

Usually nothing happens when you do shit. When you do really shit the manager or 2nd in charge may want to talk to you about what you did wrong.

However, it depends on your store. My store ranks first in the region and the regional manager likes to keep it that way. Therefore she punishes whoever gets under 95%. Note she is a total bitch and no-one wants to get on her bad side. She lectures the shit out of you. Then we get rewarded with a $30 gift card if we score 100%.

I got assessed recently and the shopper came 3wks ago and I got my results already. I think they usually take 1 month for the results to come in. I've been assessed 3 times with perfect results so I wouldn't be worried unless you're completely shit at service.

 

[CieL]

Yea true that. I had her today, this is what happened. I said her total and asked if she had fb's. She said nah but she'll pay on credit. So i got the transaction ready, got out the pen and asked her to sign and then she tells me she want 50 dollars cash out. And i told her you cant get cash out on credit and then she started yelling and yelling and then she said that she was a mystery shopper and she was going to give me a bad report because i would let her get cash out. So then i called up my superviosr who also told her that u cant get cash out on credit and she just says "oh, ok then".

Maybe it was a test?

All my mystery shoppers had to ask me something.
My last one asked me what the price was for Horizon 50s.
One before that asked how gift cards worked..

Or maybe she wasn't really a mystery shopper and was BSing.. they're not exactly supposed to give out their identity..