Operation Strategies - Quality control and Quality assurance (1 Viewer)

[moon_princess]

I know this can be a dumb question but isn't quality assurance basically the same as quality control? In general terms, both inspect if it met the 'planned' outcome? What makes it so 'different'?

 

[AKONS]

Control is reactive, inspections to see if there are any flaws after production. Assurance is proactive, ensuring inputs and machinery are of a high enough quality/standard that the chance of defects to occur is reduced.

 

[shashysha]

I remember this as quality control, where the c in control tells you its checking - so in quality control, you're checking and inspecting the production process for any bottlenecks etc. Quality assurance is the use of benchmarking (or a set standard) of quality that you try to conform to during the production process.

 

[moon_princess]

Control is reactive, inspections to see if there are any flaws after production. Assurance is proactive, ensuring inputs and machinery are of a high enough quality/standard that the chance of defects to occur is reduced.

thank you!!!

 

[moon_princess]

I remember this as quality control, where the c in control tells you its checking - so in quality control, you're checking and inspecting the production process for any bottlenecks etc. Quality assurance is the use of benchmarking (or a set standard) of quality that you try to conform to during the production process.

great!! thank you