can you not turn the sound up like on NCR? we have so many old people use ours and they always complain its too quiet, and im like well its actually really loud. lmao...The new bag button is good and they have improved the removal of bags but the new voice is slow and too quiet and when an error comes up on the screen all it says is wait for assistance and you have no idea what the actual problem is and usually there is no problem at all the sco just confuses itself I think.