Can Anyone Tell me how to Open Self-Serve? I just got a phonecall from my CSM asking me to come in at 7.30 & Open Self-Serve. I have never done it before! Our usual Attendant who opens can`t work.
dont worry its easy and this is how i do it EVERY monday morning
1. open up each "lane" by pressing storelogin and scanning your attendant barcode or just type in your user id and pin. it could take a lot of tries to "wake up the machines"
2. open up the machines both the outer shell and the internal silver keyed locks on both coins and notes
3. by now the money should be down from invoice all in there various bags there could be alot or not much at all but nomatter what there are allways notes to pe put in
4. place each of the change bags on there designated machines i.e all 81's bags on 81 all of 82's changebags on 82 and so on
5. pull out the coin hopper (if not allready out) and put all the coins in the various hoppers on each machine
6. do the same with the notes
7. do this for all of the machines
9 once all the money is put in go into the attendant screen press cash/paper status click note managment log in then toward the lower left hand couner you will see some cylinder looking things above them should say 5 , 20,50 or somthing never looked at them closely just press the plus sign underneth them and enter the amount for each
at my store i know there is 50 $50 notes 100 $20 notes and 150 $5 notes
after that click coin managment and do the same there should be a "counts" list that says how much has been put into each machine then after that you just go back to store mode close them al up and thats it..
i hope i explaned this clear enough any more questions just ask
