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error code: c8319 (1 Viewer)

Cyan_phoeniX

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hey everyone, just wondering if anyone could help me with an issue my dad is having regarding sending a tax return form. He is trying to send it but he keeps getting an error. The code is c8319 - and it seems to be the same problem when using my laptop and my mums. Has anyone heard of this problem/code before? We are running vista and both laptops are connected to a network. We are guessing this may be the problem but we can't pinpoint it. Any help would be great.
 

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