My store hasn't had a proper make over since the early 2000's. it has no self serve checkouts, still has single lane checkouts , the floors are shit. customers keep complaining about it. all the checkouts and other equipment in the store is breaking down. is your store like this too?
hopefully...
some of the complaints on this page ( https://www.facebook.com/woolworths ) make me laugh really hard and think are you seriously wasting your time complaing about something that is so minior and that will probably never get delt with. had a customer that didn't read the screen and whinged...